Chrysalis Financial Planning Limited
This notice provides you with information concerning our collection and use of personal data. If you have any queries regarding this statement, please do not hesitate to contact us.
We collect, control and process your personal information because this is necessary to provide you with information, answer any queries you may have and for the provision of our services to you. Contractual necessity is therefore the lawful basis for collecting, controlling and processing your personal details and those of your employees and service providers other than sensitive personal data for which we require individual consent. We do not normally request or process any sensitive personal data.
Sensitive personal data:
- Racial or ethnic origin
- Political opinions
- Religious or philosophical beliefs
- Trade union membership
- Genetic data
- Biometric data
- Data concerning health
- Data concerning sex life or sexual orientation
We would discuss with you the need for the provision of sensitive data before you provide this information. We may require medical information in order to properly assist you with your financial planning. The subsequent provision of sensitive personal data will be taken as consent to this processing.
It is entirely up to you as to whether or not you choose to provide us with any personal information. If you choose not to, we simply may not be able to assist you.
We do not use your personal data for marketing purposes nor will we share your data with any other organisation for marketing purposes.
What data we collect & what do we do with it
Completing our initial enquiry form.
If you contact us via the web form on our website your data will be protected by a secure socket layer.
This site is hosted at WordPress.com and run by TSO Host. If you enter details into our webform these will be transmitted to us via email and stored on a Microsoft Hosted Exchange. The site is secured by Let’s Encrypt.
What we will do with your enquiry
In order to fulfill your information request we will need to process your personal data and we will do so in accordance with this policy.
Doing business with us
In order to communicate with you about our services we will require your contact details including personal email addresses. Your name and email and information relating to the work we undertake for you will be stored on our password protected devices.
We collect and use information about you, which will include personal data in order for us to advise you and make arrangements for you.
Business to business
We may process personal data pertaining to other businesses in order to discuss mutually beneficial services with them on the basis of legitimate interests.
Sharing your data
In order to fulfill our obligations under any contract for services we will need to share your data with third party Data Controllers and Data Processors.
This will include
- Product & service providers in relation to investments, plans and pensions.
- Our compliance monitoring services.
- The Financial Conduct Authority.
- The Financial Ombudsman Service.
- Any other regulators where so required.
- Para-planning (investment research) services.
We also use external Data Processors that will hold information for the following purposes:
- Secure file sharing
- Data backup
- Dissemination of information
- Investment research
- Risk profiling
- Account reconciliation
- Cash flow modelling
All external processors are only permitted to process your data in line with our instructions.The links below will take you to external websites, and Chrysalis Financial Planning are not responsible for their content. For more information, see our Terms & Conditions regarding links to external websites.
Type of processing & data
Wordpress website hosting processes your IP address and used cookies to enhance your experience.
Run the Wordpress site – the only data processed will be your IP address and browsing history.
Provider of secure socket payer for our webs site.
Provides our email hosting, personal data is processed for calendar, contact and email synchronisation, Office 345 software where we may process your personal data.
Synchronises contract details and calendar entires.
Cash flow modeling software and back office account reconciliation system holding personal data relating to clients and their financial plans.
Securely sharing & backing up files and documents that contain or may contain personal data pertinent to the work we undertake for clients and for our staff.
Software to generate reports and your personal data pertaining to our advice is entered during this process and stored.
Names, dates of birth and policy details are processed inorder to obtain comparative insurance quotations.
Name identifiers may be processed, this is software used for analysis and research of insurance and investment products.
In all cases we seek to minimize the amount of personal data shared and in some cases anonomise this. It is essential, however, that we can identify you quickly and easily so information shared may be identifiable as your personal data.
We will not share your personal information in any other circumstances than those necessary for the provision of service to you or where we are required to do so by law.
Otherwise we will not share your personal information with other companies without your express authority except if the firm is sold or where we are required to do so by law.
The information we collect about you is used solely for the purposes for which it was provided. We will never use your data or share it for marketing purposes.
Under data protection law you have the right to ask us for a copy of the information we hold about you, and to have any inaccuracies corrected or removed. You may also ask us to delete all personal data held by us or any controller or processor with which we have shared your data.
To do this, please either contact us in writing, by telephone or email.
For any queries about data protection please contact:
42 Sackville Street, Barnsley S70 2DB
Where we store your Personal Data
All the data that we collect is stored on our encrypted server or back up drives in the UK or with our listed processors under contract with in the EU.
IP Addresses and Cookies
(A cookie is a piece of information that is stored on your computer's hard drive which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit.)
Ones that are essential to the operation of the website. These cookies enable a site to remember text entered in a page within the same session or to remember whether a user is logged in or not, the site cannot function without them.
Performance cookies, which collect information about website usage to enhance the web experience. Examples of these include website analytics (i.e. Google Analytics) and ad-response rates (where data is collected exclusively for calculating click-through rates). They don’t collect information that can identify a particular visitor. These cookies are usually persistent and have fairly long expiry rates.
These remember the choices that users make within a web page, such as usernames, language or region to provide an enhanced, more personalised web experience. They cannot track your activity on other websites and are anonymous.
Targeting or advertising cookies collect information about your browsing habits to tailor third-party advertising to meet your interests. They are usually placed by advertisers with website operators’ permission. We do not use this type of cookie.